Hold My Seat

Hold My Seat Inc.

COOKIE POLICY

www.holdmyseatinc.com

1. INTRODUCTION

Hold My Seat Inc. ("Hold My Seat," "we," "us," or "our") is a corporation incorporated under the laws of the State of Georgia, United States. We operate the platform located at www.holdmyseatinc.com (the "Platform"), which provides a fee-based flight seat reservation and installment repayment service to customers throughout the United States.

This Cookie Policy explains what cookies and similar tracking technologies are, which ones we use on the Platform, why we use them, and how you can manage your preferences. It should be read alongside our Privacy Policy and our Terms and Conditions, both of which are incorporated herein by reference.

By continuing to use the Platform after this Cookie Policy has been made available to you, you consent to our use of cookies and similar technologies as described herein. If you do not agree, you may manage or disable cookies through your browser settings as described in Section 7, though this may affect your ability to use certain features of the Platform.

2. WHAT ARE COOKIES?

Cookies are small text files placed on your device — computer, smartphone, or tablet — by a website when you visit it. They are widely used to enable websites to function correctly, remember user preferences, maintain session security, and provide website operators with analytical information about how their platforms are used.

Cookies can be categorized in several ways:

By Duration:

  • Session Cookies: Temporary files that exist only for the duration of your browser session and are automatically deleted when you close your browser.
  • Persistent Cookies: Files that remain stored on your device for a defined period of time, or until you delete them manually, even after your browser session ends.

By Origin:

  • First-Party Cookies: Cookies set directly by the Platform you are visiting, in this case www.holdmyseatinc.com.
  • Third-Party Cookies: Cookies set by a domain other than the one you are visiting, typically placed through embedded tools, payment processors, or analytics services integrated into the Platform.

In addition to cookies, we may use functionally similar technologies including web beacons, pixel tags, local storage objects, and session tokens. References to "cookies" in this Policy include all such technologies unless otherwise stated.

3. WHY WE USE COOKIES

We use cookies for the following core purposes:

  • To ensure the Platform operates correctly and all essential features function as intended
  • To maintain secure user sessions and prevent unauthorized access
  • To remember your preferences and settings across visits
  • To detect and prevent fraudulent activity and payment abuse
  • To analyze Platform performance, user behavior, and traffic patterns
  • To improve the overall user experience and troubleshoot technical issues

We do not use cookies for behavioral advertising, cross-site tracking, or sale of personal data to third parties.

4. TYPES OF COOKIES WE USE

The Platform uses the following categories of cookies, each serving a specific and necessary function:

4.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function and cannot be disabled without severely impairing your ability to use the service. They enable core functionality such as:

  • User authentication and session management
  • Secure access to your account dashboard
  • Processing booking requests and payments
  • Maintaining security and preventing unauthorized access
  • Remembering items in your booking flow

Examples: Session identifiers, authentication tokens, CSRF protection tokens.

Duration: Primarily session cookies (deleted when you close your browser), with some persistent cookies lasting up to 30 days for security purposes.

Legal Basis: Contractual necessity — these cookies are required to deliver the service you have requested.

4.2 Performance and Analytics Cookies

These cookies collect aggregated, anonymized information about how visitors use the Platform, including which pages are visited most frequently, error messages encountered, and overall traffic patterns. This data helps us:

  • Monitor and improve Platform performance
  • Identify and resolve technical issues
  • Understand user behavior and optimize navigation
  • Test new features and design improvements

Examples: Google Analytics (if used), internal analytics tools, page load timers.

Duration: Typically 1 to 2 years.

Legal Basis: Legitimate interest in improving Platform functionality and user experience.

4.3 Fraud Prevention and Security Cookies

These cookies help us detect and prevent fraudulent activity, including payment fraud, identity theft, and account abuse. They are used in conjunction with Stripe's fraud detection systems to:

  • Identify suspicious behavior patterns
  • Flag high-risk payment attempts
  • Protect customer accounts from unauthorized access
  • Prevent automated abuse or bot activity

Examples: Stripe fraud detection cookies, device fingerprinting tokens, rate-limiting identifiers.

Duration: Typically 6 months to 1 year.

Legal Basis: Legitimate interest in preventing fraud and protecting both Hold My Seat and its customers.

4.4 Functional Cookies

These cookies enhance the functionality and personalization of the Platform by remembering your choices and preferences, such as:

  • Language and region preferences
  • Display settings and accessibility options
  • Form auto-fill data (non-sensitive information only)
  • Whether you've seen certain notices or pop-ups

Duration: Typically 30 days to 1 year.

Legal Basis: Consent or legitimate interest in improving user experience.

5. THIRD-PARTY COOKIES

In addition to our own first-party cookies, the Platform may use cookies set by trusted third-party service providers who assist us in operating the Platform. These include:

5.1 Stripe, Inc. (Payment Processor)

Stripe sets cookies to securely process payments, prevent fraud, and comply with Payment Card Industry Data Security Standards (PCI DSS). These cookies are essential for payment processing and cannot be disabled if you wish to complete a booking.

For more information on Stripe's use of cookies, please visit: https://stripe.com/privacy

5.2 Analytics Providers (If Used)

We may use third-party analytics services such as Google Analytics to collect anonymized usage data. These cookies do not collect personally identifiable information and are used solely to improve Platform performance.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On: https://tools.google.com/dlpage/gaoptout

Hold My Seat does not control third-party cookies and is not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party service provider whose cookies may be placed on your device through the Platform.

6. COOKIES WE DO NOT USE

To respect your privacy and maintain transparency, Hold My Seat explicitly does not use cookies for the following purposes:

  • Behavioral Advertising: We do not track your browsing behavior across websites or use cookies to serve targeted advertisements.
  • Cross-Site Tracking: We do not participate in ad networks or allow third-party advertisers to track you across sites.
  • Sale of Personal Data: We do not sell your personal information or share cookie data with data brokers or marketing companies.
  • Social Media Tracking Pixels: We do not use Facebook Pixel, LinkedIn Insight Tag, or similar tools for retargeting or profiling.

7. HOW TO MANAGE AND DISABLE COOKIES

You have the right to control how cookies are used on your device. However, please note that disabling certain cookies may limit your ability to use some features of the Platform.

7.1 Browser Settings

Most web browsers allow you to manage cookies through their settings menu. You can typically:

  • View which cookies are stored on your device
  • Delete all cookies or specific cookies
  • Block all cookies from being set
  • Block third-party cookies only
  • Set cookies to be deleted automatically when you close your browser

Instructions for popular browsers:

7.2 Impact of Disabling Cookies

If you choose to block or delete cookies, you may experience the following limitations:

  • Inability to log in or maintain an active session
  • Loss of booking progress or saved preferences
  • Reduced security and increased risk of unauthorized access
  • Inability to complete payment transactions
  • Impaired Platform functionality or navigation

7.3 Mobile Device Settings

If you access the Platform via a mobile device, you can manage cookies and tracking through your device's privacy settings. Refer to your device manufacturer's instructions for details.

8. CONSENT AND YOUR CHOICES

By using the Platform, you consent to the use of strictly necessary cookies, which are required for the Platform to function. For all other cookies (performance, analytics, and functional), we rely on your consent or our legitimate interest in improving the Platform.

You may withdraw your consent at any time by adjusting your browser settings or contacting us at legal@holdmyseatinc.com. However, withdrawing consent may affect your ability to use certain features of the Platform.

9. UPDATES TO THIS COOKIE POLICY

Hold My Seat reserves the right to update this Cookie Policy at any time to reflect changes in our use of cookies, legal requirements, or Platform functionality. When material changes are made, we will notify you by posting a prominent notice on the Platform or by email, at least 7 days before the changes take effect.

The revised Cookie Policy will be identified by an updated "Effective Date" at the top of this document. Your continued use of the Platform after the effective date constitutes your acceptance of the updated Policy.

The most current version of this Cookie Policy will always be available at www.holdmyseatinc.com/cookie-policy.

10. CONTACT US

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us at:

Hold My Seat Inc.

[Registered Business Address, Georgia]

Legal Inquiries: legal@holdmyseatinc.com

General Support: support@holdmyseatinc.com

Website: www.holdmyseatinc.com

This Cookie Policy was last reviewed and updated on March 3, 2026. Hold My Seat Inc. reserves all rights not expressly granted herein.

Hold My Seat Inc.

Legal Inquiries: legal@holdmyseatinc.com

Support: support@holdmyseatinc.com

Website: www.holdmyseatinc.com

Last Updated: March 3, 2026